New capacity plan
A plan spans one or more calendar months. Attrition, if set, discounts available FTE further out — a planning assumption, not a prediction of who leaves.
Capacity plans
| Name | Period | Months | Status | Actions |
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A plan spans one or more calendar months. Attrition, if set, discounts available FTE further out — a planning assumption, not a prediction of who leaves.
| Name | Period | Months | Status | Actions |
|---|---|---|---|---|
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Select the completed staffing runs whose interval-level requirements should feed this plan (typically one per queue/channel you want covered).
| Month | Required FTE | Available FTE | Gap | Active Agents | Visual |
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